Effective Date: March 1, 2026
This Privacy Policy describes how Smart 8D AI ("we", "our", or "us") collects, uses, and protects your information when you use our AI-powered quality report analysis platform.
When you create an account, we collect:
When you upload quality reports for AI analysis, we process:
We automatically collect:
Service Provision: We use your data to provide AI-powered 8D report analysis, generate insights, and maintain your account.
AI Processing: Report content is processed by third-party AI providers (e.g., OpenAI, Anthropic) to generate analysis. We do not use your reports to train general-purpose AI models.
Service Improvement: Aggregated, anonymized usage data helps us improve accuracy and add features.
Security: We monitor for abuse, fraud, and unauthorized access to protect all users.
AI Service Providers: Report content is transmitted to AI providers for processing. These providers are contractually bound to use data solely for service delivery.
No Third-Party Sales: We do not sell, rent, or share your reports with advertisers or data brokers.
Legal Requirements: We may disclose data if required by law, court order, or to protect rights and safety.
Business Transfers: In case of merger or acquisition, user data may be transferred as part of business assets.
We implement industry-standard security measures:
Your Responsibility: Maintain strong passwords and do not share account credentials.
Limitation: No internet transmission is 100% secure. We cannot guarantee absolute security.
Access: View and download your reports and analysis data at any time.
Deletion: Delete your account and all associated data through account settings. Deletion is permanent and cannot be undone.
Correction: Update account information and correct analysis results through the interface.
Data Portability: Export your reports in standard formats (PDF, JSON).
Opt-Out: Unsubscribe from marketing emails (service notifications will still be sent).
We retain your data for as long as your account is active or as needed to provide services.
Our services are hosted in the United States. If you are located outside the U.S., your data may be transferred to and processed in the U.S. By using our service, you consent to this transfer. We comply with applicable data protection laws, including GDPR for EU users.
Our service is intended for professional use by quality engineers and is not directed to individuals under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.
For privacy-related questions, data requests, or complaints, contact us at:
Email: privacy@smart8d.ai
Data Protection Officer: James Wang
Last updated: March 1, 2026